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Free Standard Au Shipping on Orders Over $99
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The latest collection from Mitchell-Y UGG introduces a groundbreaking approach to UGG boots! Experience the exceptional comfort of the special limited edition 1980 UGG Sneakers by Mitchell-Y. Crafted with premium Australian double face sheepskin, these sneakers offer unparalleled comfort and durability. They regulate temperature, keeping your feet warm in winter and cool in summer. The plush wool insole ensures top-of-the-line comfort, while the soft, flexible rubber outsole makes them perfect for outdoor wear. Constructed from high-grade leather for lasting durability, these sneakers feature eco-friendly dyes to minimize environmental impact. Plus, they come with a special water-resistant coating to repel dirt and water penetration.
Colours: Black, Martini, Beige
UNISEX
These shoes look fantastic. Excellent quality and materials. But the sizing is WAY off!! Purchased a pair that were half a size larger than my usual size and not only were they too small but so narrow that I doubt any size would fit comfortably. Mr feet are not wide, so I struggle to think who might comfortably fit in these. Children or women with very narrow feet? Shame though, as they look great and the quality seems to be excellent. Very disappointing.
Look great. Great fabric and wool lining. Very excited to receive. Sadly the sizing is WAY off. Absurdly small and skinny. Had no chance of fitting comfortably in them despite having regular to slim feet and getting half a size larger than usual. Unless you’re ordering for a child or have tiny and ultra-narrow feet, I’d steer clear. Real shame!
I have two different pairs of UGGs and bought these off the size chart and these fit perfectly. Going by this experience and checking the size chart again, I bought a pair of the 1980 Sneakers, however, the shape at the front is too narrow. I would have needed them at least a size larger. The instructions said that they will be tight at the beginning and that they will mold around the feet. Hence, I wore them but they don't stretch out, and now I can't return them anymore.
Tried to organise a size exchange but both attempts have been ignored unfortunately
Very comfy and stylish.
The UGG Store offers free delivery Australia wide for all orders over $99.
The UGG Store shipping internationally to New Zealand only.
We are processing your orders as quickly as possible, most orders placed during business hours gets processed and shipped within a couple of hours of ordering, others could take up to 2 business days. Australian orders are sent via Australia Post eParcel and other couriers and best efforts are made to deliver products to you within 5 working days. All deliveries are issued with a tracking number.
International orders may be delivered to you by either the local post office or a local courier. Depending on your area & country, most orders will be delivered by your local post service, so the package will be received with your regular mail.
If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected. *Your signature may be required upon delivery.
Please note that these are estimated delivery times only, therefore The UGG Store is not guaranteeing delivery dates. Please kindly note that Registered Shipping only has limited tracking access and the tracking number will only be valid in your country’s Post Tracking System once it has reached the local postal services for scanning and processing.
If your parcel is delayed, lost or damaged in transit, you must notify us within 30 business days from the shipment date.
By placing an order, you are responsible for the cost of return shipping back to us, if you simply change your mind. Please refer to our Returns Policy for further information on how to return your packages.
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